PassengerCount's technology has been installed with a major brand train operating company (TOC) whose service included a daily intercity mainline train service travelling between three major cities (to/from London).
Their primary challenge - to obtain a precise and reliable measurement of real-time passenger demand - was difficult based on current techniques.
The Project
The technology was installed on the client’s train (3 sensors in a carriage) which ran daily services to/from London, for approximately 3 months. With the use of BlockDox’s innovative sensor technology, data was collected anonymously and passively. The client dashboard displayed in real-time the passenger count for the carriage, and the system included integration with other train-related data for giving real-time and predictive insights on passenger numbers.
The Benefits
- Targeting service delivery with real-time passenger demand
- Better capacity and route planning
- Limiting disruption, congestion and improved resourcing
- Improved health and safety
- Improved customer satisfaction from passengers through better journeys
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